The second tab of the Group Stay Main Folio screen is the Nights/Pickup tab. For more information on the other tabs available, see Stay information Overview - Groups.
In an individual Folio, this tab is called Nights.
The Nights/Pickup tab shows the Room Types reserved for each night of the Group block and the stays that have been picked up against the block.
The Nights section of the tab (on the left) shows the Room Types blocked each night, the rate, number of rooms blocked, number of rooms picked up and the total number of rooms (blocked plus picked up).
The Pick Up section (right side) shows all of the stays that have been picked up against the block. Click on a name listed under the Pick Up section to view or modify that individual stay record.
Select Modify Folio from the Action Bar
OR
Click Modify Folio from the Registration section of the Full Menu.
When you select Modify Folio, the Select Folio screen will open.
Currently the screen has no (Stay Information) Folios displayed. There are various options for you to select from.
Note: The default setting for the screen is to have the In-House option box checked. To search for a Group Folio, you will need to de-select this option and select the Group option(s) desired, Groups (In-House) and/or Groups (Resv). This will change the screen to the Select Group screen (which may also be reached using the Modify a Group Block command).
The Select Group search screen allows you to select a Group from those existing in your system to display.
Use the <<Press to Search>> command to search for matching records.
There are several search criteria you can use to narrow your search, including the Company name or the Booking Name used when the Group Block reservation was generated, or you can simply click on the <<Press to Search>> command which will list all the Groups in your system. You can then select the one you want from the list generated.
Note: When entering information into the search fields, you do NOT need to hit return or enter - if you do so, this is the equivalent of clicking the <<Press to Search>> link and will generate the search.
When the matching records are displayed, Click on an entry from the search results list to open the Stay Information, otherwise known as the Main Folio, for your chosen Group.
When selected, the Group Main Folio with the Stay Information tab displayed will open.
Click on the Nights/Pickup tab to open it. You will see the two sections, Nights and Pick up, both displayed.
A Group Folio will ALSO contain a Pick up Section.
If and when rooms are picked up, you will see this in the Nights section AND you will see the details of the picked up rooms displayed in the Pick up section. Each pick up is seen in the system as a separate reservation, so in this section you will find selected details including:
Confirm #, Last Name, First Name, Company, Status, Arrival, Departure Dates, Room Type, Room #, Balance, and Projected.
This information is displayed here in the group Folio as a single line entry in the Pick up section, but you CAN ACCESS the individual Folio for the pick up reservation by clicking on the entry, which will then open the Folio screen for that reservation.
Once the Individual Folio is displayed, you can view or modify that individual stay record as desired.
See Stay Information Overview for more details on an Individual Main Folio.
Date Updated January 29, 2024